Smart Elfin privacy policy

Update Date: November 2021
Effective date: December 2021

Welcome to "Smart Elfin" software and related services!

Smart Elfin software service is provided byWarp future artificial intelligence technology (Guangzhou) Co., Ltd(hereinafter referred to as "we" or "company") developed and released. Protecting users' personal information is a basic principle of the company. The company collects and uses personal information in accordance with laws and regulations, and adheres to the principles of legality, legitimacy and necessity of personal information collection and use.Before using "Smart Elfin" software and related services, you must carefully read and thoroughly understand this privacy policy, and the company will collect and use your relevant information. Once you choose to use the "Smart Elfin" software and related services, you agree that the company collects, protects, uses, shares, discloses and protects your information in accordance with this privacy policy. If you are under the age of 18, please carefully read and fully understand this Privacy Policy accompanied by your guardian, and use our services or provide us with information with the consent of your guardian.

Please carefully read and choose whether to accept or not to accept this privacy policy, the terms and conditions related to your personal information rights and interests and other important contents. We have indicated them in bold. Please pay special attention. If you don't agree with this privacy policy, we can't provide you with complete products and services. You can also choose to stop using it. When you choose to continue or use it again, it will be deemed that you accept and recognize that we process your relevant information in accordance with this policy based on the necessity of providing products and services.

 This privacy policy will help you understand:

The following will help you learn more about our collection principles, how to collect, use, store, transmit, share, transfer (if applicable) and protect personal information. Please pay special attention to the important contents of your personal information rights and interests in bold form.

1、 Principle and purpose of information collection

2、 How do we collect and use personal information

3、 How do we share, transfer and publicly disclose personal information

4、 How do we store personal information

5、 How do we protect the security of personal information

6、 Description of some permissions used by Smart Elfin

7、 Information collected by third party partners

8、 Access privacy policy

9、 Stop operation and inform you

10、 Terms of use for minors

11、 Revision and notification of privacy policy

12、 Contact us

 

1、 Principle and purpose of information collection

In the process of using "Smart Elfin" and services, we will collect information according to the principles of legality, legitimacy and necessity. The information we collect or you provide will be used to:

  1. Ensure the normal basic operation of products;
  2. Realize various functions and services;
  3. Optimize and improve products and services;
  4. Ensure the safety of products, services and users;
  5. Comply with laws, regulations and national standards.

 

2、 How do we collect and use personal information/strong>

We will collect the information you actively provide when using the service as follows, and collect the information you generate in the process of using the function or receiving the service through automatic means:

2.1 registration, login and authentication

2.1.1 registration and login

You can log in and use a third-party account,You will authorize us to obtain the public information (avatar, nickname and other information authorized by you) registered on the third-party platform for binding with the Smart Elfin account,Enables you to log in directly and use this product and related services.

2.1.2 certification

When you use the function or service of identity authentication, according to relevant laws and regulations,You may need to provide your real identity information (real name, ID number, phone number) to complete real name verification. This information belongs to personal sensitive information. You can refuse to provide it, but you may not be able to obtain relevant services, but it will not affect the normal use of other functions and services.

2.2 safe operation

2.2.1 security function

We are committed to providing you with safe and reliable products and use environment, and providing high-quality and reliable service is our core goal. The information collected to realize the security function is necessary.

2.2.2 equipment information and log information

a. In order to ensure the safe operation of software and services, we will collect your hardware model, operating system version number, international mobile device identification code, unique device identifier, network device hardware address, IP address, WLAN access point, Bluetooth, base station, software version number, network access method, type, status, network quality data, operation, use and service logs.

b. In order to prevent malicious programs and necessary for safe operation, we may collect installed application information or running process information, overall operation, usage and frequency of the application, application crash, overall installation and usage, performance data and application source.

c. We may use your account information, equipment information, service log information and the information that our affiliated companies and partners can share after obtaining your authorization or according to law to judge account security, authenticate, detect and prevent security events.

2.3 sessions and available data

"Session and available data" refers to the information you provide us about the applications and services you use, including but not limited to the connection and service related data information generated by your use of applications and services. Session and available data include information related to connection requests, server communication and data sharing, including network testing, quality of service, date, time and geographical location. We can also focus on sessions and available data. Note that sessions and available data do not include any personal information, nor do they include content that you can send or share using applications (such as photos, contacts, schedules, etc.) or services.

2.4 change of purpose of collecting and using personal information

Please understand that with the development of our business, the functions and services of "Smart Elfin" may be adjusted and changed. In principle, when the new function or service is related to the function or service we currently provide, the personal information collected and used will be directly or reasonably related to the original processing purpose. In the scenario that is not directly or reasonably related to the original processing purpose, we will collect and use your personal information, inform you again and obtain your consent.

2.5 personal information that is exempted from the collection and use of consent according to law

Please understand that under the following circumstances, according to laws, regulations and relevant national standards, we do not need your authorization to collect and use your personal information:

a. Directly related to national security and national defense security;

b. Directly related to public safety, public health and major public interests;

c. Directly related to criminal investigation, prosecution, trial and judgment execution;

d. For the purpose of safeguarding the life, property and other major legitimate rights and interests of the personal information subject or other individuals, but it is difficult to obtain my consent;

e. Your personal information collected is disclosed to the public by yourself;

f. Your personal information collected from legally disclosed information, such as legal news reports, government information disclosure and other channels;

g. Necessary for signing or performing the contract according to your requirements;

h. Necessary for maintaining the safe and stable operation of software and related services, such as finding and handling faults of software and related services;

i. Necessary for legitimate news reporting;

j. When an academic research institution is necessary to carry out statistics or academic research based on the public interest and provides the results of academic research or description to the outside world, it de identifies the personal information contained in the results;

k. Other circumstances stipulated by laws and regulations.

It is specially reminded that if the information cannot identify your personal identity alone or in combination with other information, it does not belong to your personal information in the legal sense; When your information can identify your personal identity alone or in combination with other information, or when we use the data that we cannot contact with any specific personal information in combination with other your personal information, these information will be treated and protected as your personal information in accordance with this Privacy Policy during the combined use.

 

3、 How do we share, transfer and publicly disclose personal information

3.1 sharing

3.1.1 sharing principle

a. Principle of authorization and consent: sharing your personal information with our affiliates and third parties requires your authorization and consent, unless the shared personal information is the information after de identification processing, and the third party cannot re identify the natural person subject of such information. If the purpose of related parties and third parties to use the information exceeds the scope of the original authorization, they need to obtain your consent again.

b. Principle of legitimacy and minimum necessity: the data shared to related parties and third parties must have legitimate and legitimate purposes, and the shared data shall be limited to the necessity to achieve the purpose.

c. Principle of safety and prudence: we will carefully evaluate the purpose of data use of shared information by related parties and third parties, comprehensively evaluate the security guarantee ability of these partners, and require them to comply with the cooperation legal agreement. We will strictly monitor the security of the software tool development kit (SDK) and application program interface (API) for the partners to obtain information, so as to protect the data security

3.1.2 shared information for realizing functions or services

When you use the functions provided by our related parties and third parties in the Smart Elfin, or when software service providers, intelligent device providers and system service providers jointly provide services for you with us, we will share the de identified personal information with these related parties and third parties for comprehensive statistics, and analyze the interesting information through algorithms.

3.1.3 realize the sharing of information related to advertising

a. Advertising push: we may share information with partners who entrust us with promotion and advertising,But we will not share information (name, ID number) used to identify your personal identity, only to provide these partners with indirect identification labels that can not identify your personal identity and information that is identified or anonymous.To help them improve the effective reach rate of advertising without identifying your personal identity.

b. Advertising statistics: we may share statistical information for analysis and de identification with service providers, suppliers and other partners of the business. This information is difficult to associate with your identity information. This information will help us analyze and measure the effectiveness of advertising and related services.

3.1.4 realize the shared information of safety analysis and statistics

a. Security of use: we attach great importance to account and service security. In order to protect the account and property security of you and other users and protect your and our legitimate rights and interests from illegal infringement, we may share it with affiliated companies or service providersNecessary equipment, account number and log information.

b. Analysis of product usage: in order to analyze the usage of our services and improve the user experience, we may share statistical data of product usage (crash and flash back) with related parties or third parties. These data are difficult to identify your personal identity in combination with other information.

3.1.5 third party SDK terms

Third party SDK service providers: our products may include third-party SDKs or other similar applications. For example, when you use such services provided by third parties on our platform, you agree that they will directly collect and process your information (such as embedded code, plug-ins, etc.).

For example:

  1. We use the umengsdk to monitor the running status of the app, which will collect the unique identification information of your device.

  2. We use the jpush push SDK for you to receive device status updates in time, which will collect your device unique identification information.

  3. We use the wechat SDK as a third-party login and monitor the running status of the app, which will collect the unique identification information of your device.

  4. We use Baidu map SDK (bbalbs) to locate and display home location, which will collect your Android_ID to init SDK and use your GPS location information.

  5. We use the guangdiantong SDK as an open screen or plug-in advertising display. We will only provide these partners with indirect portrait labels that cannot identify your personal identity and information after de identification or anonymization.

These embedded third-party services may collect personal information of your end users, and these third-party services are operated by the corresponding third parties. The above-mentioned service providers collect and process information in accordance with their own privacy terms, rather than applicable to this policy. In order to protect your legitimate rights and interests, if you find that there are risks in such SDK or other similar applications, you are recommended to immediately terminate relevant operations and contact us in time.

3.2 assignment

a. We will not transfer your personal information to any other third party unless we obtain your express consent.

b. With the continuous development of our business, we may carry out merger, acquisition and asset transfer, and your personal information may be transferred. In case of the above changes, we will require the successor to protect your personal information in accordance with laws and regulations and security standards not lower than those specified in this privacy policy, otherwise we will require the successor to obtain your authorization and consent again.

3.3 disclosure

a. We will not publicly disclose your information unless we comply with national laws and regulations or obtain your consent. We publicly disclose your personal information and adopt security measures that meet industry standards.

b. We will disclose the information of relevant accounts when announcing the punishment for illegal accounts and fraud.

c. We will publicly disclose the information related to the event after we comply with the provisions of laws and regulations and explicit authorization. After the event, we will delete the disclosed personal sensitive information in time.

3.4 personal information that is exempted from sharing, transfer and public disclosure according to law.

Please understand that under the following circumstances, according to laws, regulations and national standards, we do not need your authorization to share, transfer and publicly disclose your personal information:

a. Directly related to national security and national defense security;

b. Directly related to public safety, public health and major public interests;

c. Directly related to criminal investigation, prosecution, trial and judgment execution;

d. For the purpose of safeguarding your or other personal life, property and other major legitimate rights and interests, but it is difficult to obtain my consent;

e. Your personal information disclosed to the public by yourself;

f. Collecting personal information from legally disclosed information, such as legal news reports, government information disclosure and other channels.

 

4、 How do we store personal information

4.1 storage location

We store your personal information collected and generated in the process of domestic operation in the people's Republic of China in accordance with laws and regulations. At present, we will not transmit the above information abroad. If we transmit it abroad, we will comply with relevant national regulations or seek your consent.

4.2 storage life

We only retain your personal information for the shortest period necessary for the purpose of providing "Smart Elfin" and services. After the necessary period is exceeded, we will delete or anonymize your personal information, unless otherwise stipulated by laws and regulations.

 

5、 How do we protect the security of personal information

a. We attach great importance to the security of your personal information and will strive to take reasonable security measures (including technical and management) to protect your personal information and prevent your personal information from being accessed, publicly disclosed, used, modified, damaged, lost or leaked without authorization.

b. We will protect your personal information by using encryption technology, anonymization processing and relevant reasonable and feasible means no lower than those in the industry, and use security protection mechanism to prevent your personal information from malicious attacks.

c. We will establish a special security department, security management system and data security process to ensure the security of your personal information. We adopt strict data use and access system to ensure that only authorized personnel can access your personal information, and conduct security audit on data and technology in due time.

d. Although the above reasonable and effective measures have been taken and the standards required by relevant laws and regulations have been complied with, please understand that due to technical limitations and possible malicious means, in the Internet industry, even if we try our best to strengthen security measures, it is impossible to always ensure the 100% security of information, We will try our best to ensure the security of the personal information you provide us.

e. You know and understand that the system and communication network you use to access our services may have problems due to factors beyond our control. Therefore, we strongly recommend that you take positive measures to protect the security of personal information, including but not limited to using complex passwords, changing passwords regularly, and not disclosing your account passwords and relevant personal information to others.

f. We will formulate an emergency response plan and immediately start the emergency plan in case of user information security events, so as to prevent the expansion of the impact and consequences of these security events. Once a user information security incident (disclosure or loss) occurs, we will timely inform you of the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, the suggestions you can independently prevent and reduce risks, and the remedial measures for you in accordance with the requirements of laws and regulations. We will timely inform you of the relevant information of the event in the form of push notification, e-mail, letter, SMS and related forms. When it is difficult to inform one by one, we will take a reasonable and effective way to publish the announcement. At the same time, we will also report the disposal of user information security events in accordance with the requirements of relevant regulatory authorities.

g. Once you leave "Smart Elfin" and related services, browse or use other websites, services and content resources, we will have no ability and direct obligation to protect any personal information submitted by you in software and websites other than Smart Elfin and related services, whether you log in, browse or use the above software and websites based on the link or guidance of "Smart Elfin".

 

6、 Description of some permissions used by Smart Elfin

a. Geographic location information

The software will not obtain and save the user's location information for any malicious purpose. We use these permissions to provide better services, which helps to improve the user experience. We will never upload any user's location information.

b. Internet access

Access to the Internet. Smart Genie will use the network to perform some functions, including virus database update, garbage cache database, accepting version update information, etc.

c. Read and modify the content permissions of storage devices

The Smart Elfin uses this permission to view and perform actions on files stored on the device. We promise that we will only read the file name and file size to display to users for downloading and installing app and downloading and viewing relevant files. Never save or upload any file content, and never disclose your privacy to anyone or third-party interest information.

d. Notification bar permissions

This permission is only used to guide the user when using the notification management function for the first time.

e. Access to mobile phone status

This permission allows us to identify your mobile device. The Smart Elfin will use this permission to bind important data in the user's game with the device to prevent data loss.

f. Track user installation source permissions

This permission can be used to judge from which channel the user has installed Smart Elfin software.

g. Bluetooth permissions

This permission can be used for Smart Elfin software to connect smart devices or remote control smart devices.

h. Camera permissions

This permission can be used for Smart Elfin software to scan QR code.

i. Access to album

This permission can be used for Smart Elfin software to upload personal avatar or feedback picture description.

 

7、 Information collected by third-party advertising partners

We may cooperate with third-party advertising partners to provide advertising services for you. Our partners include but are not limited to Tencent, etc.

Our partners may collect hardware and software information, such as IP address, device ID and type, advertising ID, device language, operating system, time zone, and identifiers associated with cookies or other technologies that may uniquely identify your device. The foregoing partners' collection and processing of information comply with their own privacy terms and are not applicable to this policy. In order to protect your legitimate rights and interests, if you find that there are risks, you are recommended to immediately terminate relevant operations and contact us in time.

 

8、 Access privacy policy

a. You can view all the contents of this privacy policy when you first visit the app welcome page, or you can view all the contents of this Privacy Policy in "Settings" - "privacy policy".

b. Please understand that the "smart genie" and related services described in this privacy policy may vary according to your mobile phone model, system version, software application version, mobile client and other factors. The final products and services are subject to the "Smart Elfin" software and related services you use.

 

9、 Stop operation and inform you

If we stop operation, we will stop collecting your personal information in time, notify you of the notice of stopping operation in the form of service or announcement one by one, and delete or anonymize your personal information.

 

10、 Minor clause

a. If you are a minor under the age of 18, you should jointly read and agree to this Privacy Policy under the supervision and guidance of your parents or other guardians before using "Smart Elfin" and related services.

b. We protect the personal information of minors in accordance with relevant national laws and regulations, and will only collect, use, store, share, transfer or disclose the personal information of minors when permitted by law, explicitly agreed by parents or other guardians or necessary for the protection of minors; If we find that we have collected the personal information of minors without the prior consent of verifiable parents, we will try to delete the relevant information as soon as possible.

c. If you are the guardian of a minor, if you have any questions about the personal information of the minor under your supervision, please contact us through the contact information publicized by the company's privacy policy.

d. For the personal information of children under the age of 14 that may be involved, we further take the following measures to ensure: for the collected personal information of children, in addition to abiding by the provisions on user's personal information in this privacy policy, we will strictly abide by the principles of legitimate necessity, informed consent, clear purpose, security and legal utilization The provisions on network protection of children's personal information and other laws and regulations shall be stored, used and disclosed, and shall not exceed the period necessary for the purpose of collection and use. After the expiration, we will delete or anonymize children's personal information.

 

11、 Revision and notification of privacy policy

a. In order to provide you with better services, smart Genie and related services will be updated and changed from time to time. We will revise this privacy policy from time to time. These revisions constitute a part of this Privacy Policy and have the same effect as this privacy policy. Without your explicit consent, we will not reduce your rights under the currently effective privacy policy.

b. After this privacy policy is updated, we will issue the updated version of Smart Elfin software and remind you of the updated content in an appropriate way before the updated terms come into effect, so that you can know the latest version of this Privacy Policy in time. If you continue to use our services, you agree to accept and be bound by the revised policy.

 

12、 Contact us

  If you have complaints, suggestions and questions about personal information protection, you can call 020-89855831 or send the questions to app.service@warpfuture.com, we will feed back your complaints and reports as soon as possible within 3 working days after checking and verifying your user identity.

 

Deletion of information

In the process of using the service, you can delete all the following user information through "I - personal Center - deactivate account".

  1. User account information
  2. User mobile information
  3. Intelligent device information
  4. Picture / video information captured by camera
  5. feedback information
  6. Infrared information
  7. User scenario (linkage) information
  8. Body fat information

Your choice

You confirm that you have fully read, understood and accepted all the contents of this personal information policy before you agree or actually use the service in other ways allowed by the company. Once you use this service, you agree to all the provisions of this personal information policy. If you do not agree with the provisions of this personal information policy, you may not use the service we provide for you.

Policy update

We can revise and update this policy at any time and publish an announcement on the website 30 days in advance. If you continue to use the relevant services of the intelligent platform on the official effective date of the amendment and update, it shall be deemed that you agree to our amendment and update.